Google Rating

4.9

Based on 186 reviews

KMS Hot Water Services

4.9

10:09 28 Jun 22

Highly recommend KMS. Had a heat pump hot water system installed improperly by another mob. KMS came to the rescue, fixed everything wonderfully and promptly. Wish I’d gone to them first.

Daryl and Roy

21:03 21 Feb 22

Our existing hot water system started leaking and was tripping the circuit breaker. After the decision to go with a heat pump hot water system was finalised, Adrian and the guys at KMS were very responsive with an installation date and efficient in getting the old system out and the new one installed. The iStore 270 looks very impressive and the installation required a new location which the guys were able to improve on and works well. Adrian provided simple and useful information on the setup and maintenance steps.Very happy to recommend Adrian and the guys at KMS Services for hot water system replacement and maintenance.

Natalie Gunn

23:06 10 Nov 21

It's just been a month since I had my iStore 270 Heat Pump unit installed and couldn't be happier. First time in 6 years that I've actually had very hot water compared to my old unit. The guys from KMS were very efficient and did a great job installing the unit. I would recommend KMS to anyone.

S B

06:57 04 Jul 21

Current element hws was not adequate so we gave istore a go. So much better 270L does the four of us easily. Nice install by KMS, quick and helpful. So glad we went with these guys. Great system so far, looking forward to power bill to see how much we will save. Cheers.

Marthy Watson

22:18 02 May 21

We bought an ISTORE heat pump system from KMS and the service was excellent. We were impressed with their efficient communication as I phoned Oliver on the Tuesday and the system was installed in the Thursday. The installation proved to be difficult and Adrian went above beyond to ensure that the we had hot water. We are very happy with the system. I would definitely recommend the product and this company. Professional and very friendly.

Steven Faulkner

11:22 06 Apr 21

Called KMS this morning as my hot water system has suddenly stopped producing hot water. By lunch time one of the KMS technicians had arrived and repaired my system at a fraction of the cost than was quoted elsewhere. Great attention to detail and a friendly manner. Would recommend highly!

Peter Watson

23:41 03 Mar 21

Adrian replaced my failed electric hot water cylinder with a new one including new ancillary valves. The work was professionally carried out and well finished. In spite of the HW cylinder being mounted on a shelf, Adrian and his assistant expertly removed the old, considerably heavy old cylinder, and installed the new unit. He has a friendly and engaging manner. Highly recommended.

Peta Radnidge

04:47 02 Dec 20

After completing a lot of research, I decided on replacing my old heat pump with a new one. As I live out of suburbia, I was both surprised and delighted that KMS Services were able to attend at a time convenient to me and am very impressed by the communication and service provided. The I-store unit is fantastic and quiet - so happy to have a heat pump that works! I highly recommend KMS services - thank you.

J Sauv

02:41 07 Nov 20

Around 6 months ago I had KMS replace my old electric hot water system with a heat pump in order to reduce the running costs of my hot water. I have since received 2 hot water bills and can happily confirm that my bill has decreased significantly. Professional service, great knowledge and friendly staff. Would recommend.

Ian Walker

14:26 01 Nov 20

Needed To replace my old Solar hot water service. Called KMS on Monday Spoke to Adrian. He said he could inspect the job on Tuesday. Had a quote that afternoon. Accepted quote on Wednesday. Heat pump installed Thursday afternoon. Adrian and Oliver were great to work with very professional. Would highly recommend.

Tania Giles

23:53 29 Oct 20

These guys are awesome! We changed from gas to the istore heat pump. Great communication and professionalism before and throughout the installation. Big job with removing gas system and replacing with heat pump but all done in a day. Highly recommended. I would certainly call these guys first.

Jan Barton

09:02 19 Oct 20

I wanted to replace my old hot water system with a new heat pump model. I sent a request for a quote and received a response within the day. The quote was competitive. KMS continued the fabulous service with an outstanding installation within days, removed the old system, all new fittings. 5 star rating all round, price, service, installation.

Sharon Kao

10:10 25 Aug 20

The team at KMS has been being really helpful in answering any of my enquiries from quotation to installation of a hot water unit. Adrian is very experienced in what he does on site and pays real attention to details. Adrian is a true professional!

Rick Brayton

00:37 07 Jul 20

Hey great work KMS service. No hot water in winter, yikes. Thanks to KMS the job was done that day and no cold showers for us. I found the installers to be courteous and the plumbing was neat and professionally done. I was happy with the price and Oliver provided great sales and back office support.

Desiree S

08:23 22 Jun 20

The team at KMS are very professional and communicate everything from repair prices, quotes for new system, removal of old system and time and date they will be at your home. We are very happy with our larger Rinnai system and they took care to make sure everything was correct before leaving the job including how to operate the new system and clean up. Nothing was too much trouble and the work was carried out in a professional, timely and cost effective manner. Quality workmanship is a definite plus here. Also a bonus, KMS does both the electrical and the plumbing. Thank you to the team at KMS. Well done on a great job.

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